Terms and Conditions

Last updated 16 September 2024

THE SITE IS INTENDED FOR BUSINESS USE ONLY. INDIVIDUALS ACTING FOR PURPOSES WHOLLY OR MAINLY OUTSIDE THEIR BUSINESS OR PROFESSION ("CONSUMERS") ARE NOT PERMITTED TO USE OR REGISTER FOR THE SITE. PLEASE NOTE, ANY CONSUMERS WHO ACCESS THE SITE IN BREACH OF THESE TERMS OF USE WILL NOT BENEFIT FROM PROTECTIONS AWARDED BY CONSUMER LAW.

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you (“you”) and Z100 Community Limited, doing business as Zero100 (“Zero100,” “we,” “us,” or “our”), concerning your access to and use of the https://zero100.com website and (other than the Member Portal, as discussed below) any subdomains of https://zero100.com (together, the “Site”).

The Site includes a subdomain named the 'Member Portal'; access to, and use of, the Member Portal is subject to separate terms and conditions.

We are registered in England and Wales (Company number 13372745) and have our registered office at 28-30 Little Russell Street, London WC1A 2HN. Our VAT registration number is GB386599620.

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. We recommend that you print a copy of these Terms of Use for future reference.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

When accessing the site the following documents also apply to you:

Any provision of goods or services by us will be covered by, and subject to, a separate contract in each case. The Site is made available free of charge.

We reserve the right, in our sole discretion, to make changes or modifications to the content of our Site and these Terms of Use from time to time.

We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change.

Please ensure that you check the applicable Terms of Use every time you use our Site so that you understand which Terms of Use apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from locations outside the United Kingdom do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. We do not represent that content available on or through our Site is appropriate for use or available in locations outside the United Kingdom.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, Zero100 or its third party licensors are the owners of all intellectual property rights in the Site and in all materials published on it including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, articles, webinars, research publications, podcasts, interviews, newsletters and all other Site content created, developed, compiled or commissioned by Zero100 (collectively, the “Zero100 Content”) and the trademarks, service marks, and logos contained and/or displayed therein (the “Marks”).  The Zero100 Content and the Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws, and international conventions, globally. Without prejudice to clause 11 (Disclaimer, Exclusions and Limitations of Liability), the Zero100 Content and the Marks are provided on the Site “AS IS” for your information only.

Provided that (and for so long as) you are eligible to use the Site and you use the Site in accordance with these Terms of Use, Zero100 grants you the right to access and use the Site and to download or print a copy of any portion of the Zero100 Content to which you have properly gained access solely for your internal business use only. Our status (and that of any identified contributors) as the authors and/or owners of the Zero100 Content must always be acknowledged and you must reproduce our proprietary rights notices as they appear on the Site.

We reserve all rights not expressly granted to you in these Terms of Use in and to the Site, the Zero100 Content and the Marks.

Except as expressly provided in these Terms of Use, no part of the Site and no Zero100 Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you use any Zero100 Content in breach of these Terms of Use, your right to access our Site and the licence granted under this clause 2 (Intellectual Property Rights)  will cease immediately and you must, at our option, return or destroy any copies of the Zero100 Content you have made.

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity to accept these Terms of Use and you agree to comply with these Terms of Use; and (4) you are not a Consumer.


If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your access to the Site and/or your account (as applicable), and refuse any and all current or future use of the Site (or any portion thereof).

You agree that it is your responsibility to install anti-virus software and related protections against viruses or other computer programming routines or engines that are intended to damage, destroy, disrupt or otherwise impair a computer's functionality or operation which may be transferred to your computer via this Site.

4. USER REGISTRATION

You may be required to register with the Site to access all or certain features of the Site. If you choose, or are given a password or any other piece of information as part of our security procedures, you agree to keep your password and this information as confidential and not disclose it to any third party. You are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use. If you know or suspect that anyone other than you knows your password, you must promptly notify us.

5. PROHIBITED ACTIVITIES

As a user of the Site, you agree not to:

  • systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
  • trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as user passwords;
  • circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Zero100 Content or enforce limitations on the use of the Site and/or the Zero100 Content contained therein;
  • disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site;
  • use any information obtained from the Site in order to harass, abuse, or harm another person;
  • make improper use of our support services or submit false reports of abuse or misconduct;
  • use the Site in a manner inconsistent with any applicable laws or regulations, or for illegal or unauthorised purposes;
  • engage in unauthorised framing of or linking to the Site;
  • upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other malicious or harmful material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site;
  • engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
  • delete the copyright or other proprietary rights notice from any Zero100 Content;
  • attempt to impersonate another user or person or use the username of another user;
  • upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”);
  • interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site;
  • harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you;
  • attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site;
  • copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
  • except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site;
  • (except as may be the result of standard search engine or Internet browser usage) use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorised script or other software;
  • make any unauthorised use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences; or
  • use the Site as part of any effort to compete with us.

6. THIRD-PARTY WEBSITE AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use do not govern such activities. You should review the applicable terms and policies, including privacy and data gathering practices, of any Third-Party Websites which you access or relating to any Third-Party Content you interact with. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party (and we shall have no liability whatsoever with respect to your purchase of products and/or services from Third-Party Websites). You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites. You shall indemnify us against any losses arising from: (i) your purchase of such products or services; and/or (ii) any Third-Party Content or any contact with Third-Party Websites.

You may link to our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The Site must not be framed on any other website. We reserve the right to withdraw this linking permission without notice. If you wish to link to or make any use of content on the Site other than that set out above, please contact us.

7. SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate action, including legal action, against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) your access to any or all of the Site; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

8. PRIVACY POLICY

Please review our Privacy Policy: zero100.com/privacy-policy/ for information about how we use, collect and process personal data. By using the Site, you acknowledge and accept the terms of our Privacy Policy.

9. TERM AND TERMINATION

These Terms of Use shall remain in full force and effect while you use the Site.

Without limiting any other provision of these Terms of Use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms of Use or of any applicable law or regulation.

We may terminate your use or participation in the Site or delete your account, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

10. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the Site or the contents of the Site at any time and for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site.

WE CANNOT GUARANTEE THE SITE, OR THE CONTENT ON IT, WILL BE AVAILABLE OR UNINTERRUPTED AT ALL TIMES. WE MAY EXPERIENCE HARDWARE, SOFTWARE, OR OTHER PROBLEMS OR NEED TO PERFORM MAINTENANCE RELATED TO THE SITE, RESULTING IN INTERRUPTIONS, DELAYS, OR ERRORS.

We also reserve the right to modify or discontinue all or part of the Site without notice at any time.

To the fullest extent permitted by applicable law, you agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

11. DISCLAIMER, EXCLUSIONS AND LIMITATIONS OF LIABILITY

We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. The remainder of this section is subject to this first paragraph. Any provision of goods or services by us will be covered by a separate contract in each case and different limitations and exclusions of liability will apply in such contracts.

THE SITE AND INFORMATION ON THE SITE (INCLUDING THE ZERO100 CONTENT AND THE MARKS)  IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS AND IS PROVIDED FOR GENERAL INFORMATION ONLY. IT IS NOT INTENDED TO AMOUNT TO ADVICE ON WHICH YOU SHOULD RELY. YOU AGREE THAT YOUR USE OF THE SITE WILL BE AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE (INCLUDING THE ZERO100 CONTENT AND THE MARKS) AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE (INCLUDING THE ZERO100 CONTENT AND THE MARKS) OR THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE, ANY OF OUR AFFILIATES NOR ANY OF OUR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUBCONTRACTORS, NOR ANY OTHER REPRESENTATIVES WILL BE LIABLE FOR LOSS OR DAMAGE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF REASONABLY FORESEEABLE) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE, INCLUDING ANY: (1) ERRORS, MISTAKES, OMISSIONS OR INACCURACIES IN CONTENT AND MATERIALS ON THE SITE (AND ANY RELIANCE ON THESE); (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; (6) LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE; AND/OR (7) THE USE OF OR INABILITY TO USE THIS SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, LOSS OF DATA, INCOME OR PROFIT, LOSS OF ANTICIPATED SAVINGS, BUSINESS INTERRUPTION, LOSS OF GOODWILL, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES AND ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.

NOTWITHSTANDING THE FOREGOING, AND SUBJECT TO THE FIRST PARAGRAPH OF THIS SECTION, IN ALL CIRCUMSTANCES, OUR MAXIMUM LIABILITY UNDER THESE TERMS OF USE SHALL BE LIMITED TO £100.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of your: (1) use of the Site; (2) breach of these Terms of Use; (3) breach of your representations and warranties set forth in these Terms of Use; or (4) violation of the rights of a third party, including but not limited to intellectual property rights. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

13. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT WE SHALL HAVE NO LIABILITY TO YOU FOR ANY LOSS OR CORRUPTION OF ANY SUCH DATA, AND YOU HEREBY WAIVE ANY RIGHT OF ACTION AGAINST US ARISING FROM ANY SUCH LOSS OR CORRUPTION OF SUCH DATA.

14. MISCELLANEOUS

These Terms of Use and any policies or operating rules notified by us to you constitute the entire agreement and understanding between you and us.

Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.

These Terms of Use operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations under these Terms of Use to others at any time.

If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site.

You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

15. GOVERNING LAW

These terms of use shall be governed by and interpreted in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England.

16. CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Z100 Community Limited
28-30 Little Russell Street
London WC1A 2HN
United Kingdom
privacy@zero100.com