In the Age of Automation, How Do You Rightsize Your Workforce?

Given the productivity wins AI and agents offer, cutting headcount might seem like an obvious strategic move. But real efficiency, org success, and long-term growth hinge on rightsizing, not downsizing. VP, Research Lauren Acoba and Principal Analysts Jenna Fink and Caroline Chumakov explore the necessity of end-to-end workflow reinvention, role redefinition, and reskilling talent in the agentic age.