Insights
Zero100 publishes ongoing research on major supply chain themes. This is the latest – members get more.
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El Niño Is a Chance to Build Supply Chain Trust with Customers
Extreme weather volatility is a customer conversation – not just an operations problem – and leaders who engage transparently on disruption can turn awareness into trust.
Playing with Fire, Safely: How Operations Leaders Can Light the Way on AI
The dangers of AI require an approach grounded in practical safety that also optimizes for getting work done.
Apple: A Case Study in Supply Chain-to-CEO Leadership Built for Innovation and Growth
As John Ternus becomes CEO, Apple's separation of fast-cycle execution from long-horizon strategy offers supply chain leaders a model for managing differing timescales.
REPORT PREVIEWS
Zero100 PowerThreads
AI point solutions improve tasks; PowerThreads redesign how your entire organization senses change and responds as one system.
State of the COO 2026
Bridge the gap between your CEO’s bold AI commitments and operational reality with lessons from COOs already delivering AI returns.
Six Technologies Driving the Next Industrial Revolution
Zero100 reveals how software, connectivity, energy, data, compute, and AI will determine which organizations thrive in the next decade.
Field Notes
Stop Reinventing the Wheel Across Your Enterprise Tech Stack
Valuable capabilities in your enterprise inform decisions across functions, which fundamentally changes the economics of how you should invest in technology.
Your KPIs Are Likely Optimizing Silos. Here’s How to Start Measuring Value End to End
As work shifts from vertical outcomes to horizontal capabilities, how can leaders set metrics around business outcomes and measure their performance?
The Easiest Work to Automate ≠ The Most Valuable Work to Actually Change
Automating at a task level can lead to productivity gains, but changing decision chains takes value further, impacting the value of work too.
Research
Download State of the COO 2026
CEOs are making bold AI commitments. COOs know what’s actually feasible. Our survey of 100 operations leaders reveals how to bridge the gap between ambition and execution.